Relationship Manager

Freedom24 is the investment platform of Freedom Holding Corp. (NASDAQ: FRHC), a global financial group with over 400,000 clients worldwide. Our platform gives access to more than 1 million financial instruments, including stocks, bonds, ETFs, and options.

We are expanding our presence in Spain and are currently looking for a Senior Relationship Manager in Madrid to work with Spanish-speaking retail clients. This is a great opportunity for someone passionate about investments who wants to grow.

You will serve as the first point of contact for our Spanish-speaking clients, providing high-quality service and helping them get the most from our investment platform. You'll be part of a growing and ambitious team with real opportunities for career development.

• Working with clients: attracting new clients to the company and developing relationships with existing ones;
• Ensuring first contact with the client: conducting company presentations and presenting available investment products;
• Resolving current client issues based on their individual needs and requests;
• Regular communication and maintaining contact with clients to maintain trusting relationships, informing about new opportunities in the stock market and changes in investment strategy;
• Administrative support: maintaining documentation, assistance in processing transactions, ensuring timely exchange of information between the client and the company;
• Participation in specialized conferences and business communities, which includes: presenting the company and its investment products;
• Searching for and engaging relevant influencers in the region;
• Interacting with the company's internal departments (marketing, analytics) to ensure high-quality customer service;
• Analyzing customer feedback and adapting approaches to increase their satisfaction;
• Preparing reports on the results of working with customers and the effectiveness of implemented strategies to create a portrait of the company's target customer.

• Proven experience in sales or relationship management;
• Strong communication and negotiation skills;
• Background in the financial industry;
• Fluency in Spanish and English.

• Opportunity to work in an international company;
• Competitive salary;
• Quarterly bonus;
• Partial compensation of annual fee of a private insurance scheme;
• Interesting tasks and projects;
• Professional development and work in a team of experts.