Relationship Manager in Milan, Italy

Freedom24 is the investment platform of Freedom Holding Corp. (NASDAQ: FRHC), a global financial group with over 400,000 clients worldwide. Our platform gives access to more than 1 million financial instruments, including stocks, bonds, ETFs, and options.

We are expanding our presence in Italy and are currently looking for a Relationship Manager in Milan to work with Italian-speaking retail clients. This is a great opportunity for someone passionate about investments who wants to grow.

You will serve as the first point of contact for our Italian-speaking clients, providing high-quality service and helping them get the most from our investment platform. You'll be part of a growing and ambitious team with real opportunities for career development.

• Act as a primary contact for Italian-speaking clients: support onboarding, answer product and platform questions, and resolve inquiries.
• Present our investment platform and services to new clients during introduction calls.
• Build strong, long-term relationships with clients and ensure their satisfaction.
• Identify client needs and offer appropriate investment-related guidance.
• Stay informed about financial markets and communicate relevant updates to clients.
• Maintain accurate client records and assist with operational tasks.
• Collaborate with internal teams (support, sales, product, compliance) to deliver smooth service.
• Collect and share client feedback to improve service and processes.

• Fluent Italian (C2/native-level) to communicate with local clients.
• Fluent English for internal communication.
• 2+ years of experience in a financial services or brokerage company, ideally in a B2C client-facing role.
• Candidates with strong Customer Support experience in investment-related topics are welcome.
• Genuine interest in financial markets (e.g., follows financial news, invests personally).
• Excellent communication and interpersonal skills.
• Problem-solving mindset and a strong customer-oriented approach.
• Motivation and potential to grow into a full Relationship Manager position.

• A key role in an ambitious and fast-growing international company.
• Structured career path to become a Relationship Manager.
• Competitive salary with performance-based quarterly bonuses.
• Partial reimbursement of private health insurance.
• Dynamic work environment with exposure to global financial markets.
• Professional and personal development alongside experienced financial professionals.