Relationship Manager

Freedom24 is the investment platform of Freedom Holding Corp. (NASDAQ: FRHC), a global financial group with over 400,000 clients worldwide. Our platform provides access to more than 1 million financial instruments, including stocks, bonds, ETFs, and options.

We are expanding our presence in Poland and are currently looking for a Relationship Manager in Warsaw to work with Polish-speaking retail clients. This is a great opportunity for someone passionate about investments who wants to grow professionally.

You will serve as the first point of contact for our Polish-speaking clients, providing high-quality service and helping them get the most from our investment platform. You'll be part of a growing and ambitious team with real opportunities for career development.

• Act as the primary contact for Polish-speaking clients: support onboarding, answer questions about the product and platform, and resolve inquiries;
• Present our investment platform and services to new clients during introductory calls;
• Build strong, long-term relationships with clients and ensure high levels of satisfaction;
• Identify client needs and provide appropriate investment-related guidance;
• Stay informed about financial markets and communicate relevant updates to clients;
• Maintain accurate client records and assist with operational tasks;
• Collaborate with internal teams (Support, Sales, Product, Compliance) to ensure smooth service delivery;
• Collect and share client feedback to improve services and internal processes.

• Fluent Polish for communication with local clients;
• Fluent English for internal communication;
• 2+ years of experience in financial services or a brokerage company, ideally in a B2C client-facing role;
• Candidates with strong customer support experience in investment-related topics are welcome;
• Genuine interest in financial markets (e.g., follows financial news, invests personally);
• Excellent communication and interpersonal skills;
• Problem-solving mindset and a strong customer-oriented approach.

• Office-based work in the center of Warsaw with a team of dedicated professionals;

  A key role in an ambitious and fast-growing international company;

• Competitive salary with performance-based quarterly bonuses;
• Partial reimbursement of private health insurance;
• Dynamic work environment with exposure to global financial markets;
• Professional and personal development alongside experienced financial professionals.