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Relationship Manager

Vienna, Austria · Tied Agent in Austria, Business Development and Client Relations Department
This job opening is archived

Freedom24 is a trusted online broker with expertise in the US, European and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets. Freedom team is a union of high qualified professionals on the market, bursting with vibrant energy and pioneer ideas.

All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a high paced environment and within cross-functional teams. Each of us is dedicated to achieving the best possible result, and no one thinks that he doesn’t make a change.

If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.

Responsibilities

  • Working with clients: attracting new clients to the company and developing relationships with existing ones;
  • Ensuring first contact with the client: conducting company presentations and presenting available investment products;
  • Resolving current client issues based on their individual needs and requests;
  • Regular communication and maintaining contact with clients to maintain trusting relationships, informing about new opportunities in the stock market and changes in investment strategy;
  • Administrative support: maintaining documentation, assistance in processing transactions, ensuring timely exchange of information between the client and the company;
  • Participation in specialized conferences and business communities, which includes: presenting the company and its investment products;
  • Searching for and engaging relevant influencers in the region;
  • Interacting with the company's internal departments (marketing, analytics) to ensure high-quality customer service;
  • Analyzing customer feedback and adapting approaches to increase their satisfaction;
  • Preparing reports on the results of working with customers and the effectiveness of implemented strategies to create a portrait of the company's target customer.

Requirements

  • Proven experience in sales or relationship management;
  • Strong communication and negotiation skills;
  • Background in the financial industry;
  • Fluency in German and English.

Conditions

  • Opportunity to work in an international company;
  • Competitive salary;
  • Quarterly bonus;
  • Partial compensation of annual fee of a private insurance scheme;
  • Interesting tasks and projects;
  • Professional development and work in a team of experts.
This job opening is archived